The global COVID-19 pandemic is a defining moment for financial institutions.
The crisis wrought by the COVID-19 pandemic is first and foremost a human tragedy. The economic impact of the crisis is far reaching and profound, and presents challenges to the financial services industry and its institutions at levels reminiscent of the worst crises of the last 100 years. It is in this context that leaders will need to make tough choices as they navigate the growing financial implications of the economic fallout with the severe human impact of the pandemic on their customers, workforce, and infrastructure.
This page gathers relevant McKinsey insights to assist leaders in financial services to reinforce their companies' resiliency, weather the crisis, offer support to the societies in which we operate, and emerge the stronger for it.